shipping & returns

Where do you ship?

Shipping is available everywhere in the United States.

How long does an order take to arrive? 

Shipping time varies per item.

Printed items typically ship within 2-7 business days.

Hand-painted items may take longer to ship due to their fragile nature.

Shipping on custom orders will vary depending on size and style.

What do I do if I don’t receive my order?

Tracking on all orders is provided upon shipping. If your item gets lost in transit, feel free to reach out for assistance via email - contact@artbynicoleann.com

Returns

Are any items eligible for return?

Since each item is custom made, returns are not accepted. If there is an issue with your order or you received the wrong item, please reach out via email with a photo of the issue for assistance - contact@artbynicoleann.com